Defamation (Further Information)

TRUST US HERE @ PINDER REAUX – IT WILL NOT GO AWAY.

We can offer you a three step strategy to solve negative online reputation issues right now:

  1. Identify the First Signs of an Online Reputation Attack.

    Identify quickly an online reputation attack. You have to nip it in the bud and act swiftly towards every risk to your online reputation and by ‘swiftly’ we mean within minutes and hours, from the moment you discover the offending material on the internet. The quicker the diagnosis, the quicker we can provide you with the solution.

  2. Stop it.

    This time, we are talking about a disease which is spreading. This matter now needs to be dealt with by implementing a clear legal strategy to eliminate the problem. The aim is to save the patient (your business), with as little damage as possible to the essential organs (your business reputation) and to facilitate rehabilitation which means making sure that the disease does not recur.

    The clear legal strategy that we use to help you make internet defamation and reputation problems disappear, is always focused on the end result. We first help you swap positions from being a reactive victim of internet defamation to being a proactive defender of your reputation.

    Impulse reactions or lack of experience whilst reacting to internet defamation issues are likely to cause more harm than good, with the possibility of matters snowballing fast.

    At the same time, ignoring defamatory remarks on the internet could also cause damage because inaction could easily send the wrong message that you and your business are fair targets. Inaction can also effectively invalidate any future claims for defamation that you might want to bring because the Court can conclude that your delayed action might have been a result of either, you not caring enough about the defamation, or in effect you agreeing with the defamation by not taking early enough action to prevent its global online publication.

    Because every business is different, we at Pinder Reaux analyse and consider each instance of internet defamation in the context of the type of business being attacked, its nature and the likelihood of further and repeated attacks.

    It is too easy to take the wrong step unless you already have a vast amount of experience in this relatively new area of law. So please do not take the wrong turn, come to us, and let us sort it out, we have the experience, tools and knowledge to do this.

  3. Commencing Proceedings

    Most matters that we deal with are resolved at the stage 2, but in the event that this is not the case, you still have the option of enlisting the assistance of the High Court.

    In many instances, the mere drafting of Court applications and statements and serving them on the other side, is enough to show how serious you are taking this matter, is enough to sort your problem out, without the need for prolonged legal proceedings. But if despite reaching this stage, a full blown out Court battle is required, then we have no issues with fighting this battle, In fact, our experience and results attained at Court have been ground breaking (insert hyperlink to NB articles).Latest legal decisions worldwide tend to side with the business whose reputation has been damaged, not the offender who seeks to rely on freedom of speech (which is not a defence in defamation). The costs which are involved in such proceedings can be quite high and will depend on the nature of the proceedings, the nature of the remedy which you seek (removal, injunction, damages), and the identity and location of the defendant.

In summary – the worst possible thing that can be done here is that you bury your head in the sand and think it will blow over. IT WON’T!!! However, we at Pinder Reaux, as internet law specialists can help:

  1. We have direct links with the corporations upon which most online defamation takes place, namely Facebook, Blogger, Blogspot, Twitter, Qype, Money Saving Expert, Trip Adviser etc. This in turn means that we can quickly report and action the immediate removal of defamatory content and the blocking of the offenders, thereby by preventing them from getting at you, or your business again.
  2. We have direct links and contacts within Google and therefore we can help prevent the publishing of online offensive links via the Google search engine to global users in individual jurisdictions.
  3. We have a streamlined and expeditious process for the applying and obtaining of interim injunctions and disclosure orders/Norwich Pharmacal Orders from the High Court in London.
  4. We are one of the few firms that are specialists in this area of law, and as a client you can rest assured that you will be getting the most immediate and undivided attention from us. To combat online defamation you need to move quickly. Procrastinating with a lawyer that is unsure of the law, and what strategy to adopt, can cost you substantial amounts, not just in tangible losses but intangible losses in respect of stress.

We, at Pinder Reaux have spent years harnessing our trade, and honing our skills and relationships with these big corporations who effectively control what we can and cannot do on the internet, and what we see and don’t see on the internet, something that I do not think any other law firm in our niche area of law can claim to have. By means of these relationships and our expertise, we have been at the forefront of this ever changing area of law.

We offer you YOUR best possible OPPORTUNITY to get rid of defamatory and damaging material from the internet.

At whatever stage you find yourself in, you get from us initial, straight forward advice in person or over the telephone. This advice is absolutely affordable. We charge a fixed fee for an initial consultation which is £313 (inclusive of VAT) which lasts for approximately 60-75 minutes. The purpose of the consultation is to help you make an assessment of the issues and to give you a variety of options to consider and implement.

Our goal is to help you solve the threat to your reputation as quickly as possible and at the lowest possible costs to you. Our unique Full Satisfaction Money Back Guarantee Offer applies to all our consultations, which means that we guarantee that your initial consultation with us will be of value to you, whatever advice we give.

So whether you want us to help you develop a solid and healthy online reputation management strategy, or whether you have an urgent internet law matter which requires our involvement in delivering a speedy solution, take action NOW because every hour that passes, and every day that goes by without positive action on your part, will result in unnecessary stress to you and in you having to spend higher legal costs to repair the damage.

Call US NOW on 0208 252 7373 or if you feel that you need some time to organise your thoughts before you speak to us, ask us to call you back at the most convenient time for you and we will take it from there.

Business Services News


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Testimonials


What people say

"We shall, no doubt, be engaging you again soon"

"The matter was concluded very successfully and I’d like to thank John and Wilson again for their helpful and highly professional work earlier this year."

Alex Bailey, Trichromic LLP'

"Great Source of Support"

"You have essentially achieved what we had set out to do. Thank you for all of your assistance in this matter. Throughout this ordeal, you have been a great source of support."

Mary Anne Poutanen, Canada

"I could not have chosen a better firm to represent me."

"You provided the key essentials (and more) for client satisfaction. I am extremely pleased with the services provided by your company and the legal team provided for me. To also turnaround my situation making it a positive outcome, I could not have chosen a better firm to represent me."

Marvyn Smith, London

"I would recomend this service to anyone who has a legal matter"

"I'm so glad I had this advice before my CMD. I was very much prepared and think my company (whom I'm taking to a tribunal) were shocked at my knowledge. I would recommend this service to anyone who has a legal matter."

Jacqueline Stevenson, Bristol

"Can’t wait for another session!"

"John Spyrou kindly offered to provide our publishing firm with an update on libel and defamation law. Those who attended - a mix of veteran editors and those new to the world of journalism - all said how practical and useful they found the training – and now can’t wait for another session!"

Paul Snell, Redactive Media Group

"Highly recommended"

"Alana & Pinder Reaux’s level of service has been exceptionally high. Always keen to help out with the work in an efficient manner. Highly recommended."

Trading Point of Financial Instruments UK Ltd

"Fast and Reliable"

"Fast and reliable notary service for notarisation/legalisation of College reports for foreign office and embassies."

Student Services Department, CATS College London

"One step ahead of the opposition"

"'John Spyrou has the ability to pre-empt arguments and see issues before they arise, thereby allowing him to be one step ahead of the opposition’"

Christopher Bovey, Angelbird Technologies GmbH

"Successful conclusion"

"Dear Rupinder & Alex, I would like to express my sincere gratitude for all the hard work and support throughout the long legal battle to bring my case to a successful conclusion. I shall always be indebted to your kind assistance. Yours gratefully,"

Margaret Klinska

"One step ahead of the opposition"

"John Spyrou has the ability to pre-empt arguments and see issues before they arise, thereby allowing him to be one step ahead of the opposition"

Christopher Bovey

"Highly recommended"

"Alana & Pinder Reaux’s level of service has been exceptionally high. Always keen to help out with the work in an efficient manner. Highly recommended."

Trading Point of Financial Instruments UK Ltd

"Can’t wait for another session!"

"John Spyrou kindly offered to provide our publishing firm with an update on libel and defamation law.

The presentation he delivered was both interesting and informative, and he brought real credibility to the subject with his detailed knowledge and examples from real life cases.

Those who attended - a mix of veteran editors and those new to the world of journalism - all said how practical and useful they found the training – and now can’t wait for another session!"

Paul Snell, Redactive Media Group

"I would recomend this service to anyone who has a legal matter"

"I'm so glad I had this advice before my CMD. I was very much prepared and think my company (whom I'm taking to a tribunal) were shocked at my knowledge. I would recommend this service to anyone who has a legal matter."

Jacqueline Stevenson

"I could not have chosen a better firm to represent me."

"You provided the key essentials (and more) for client satisfaction. I am extremely pleased with the services provided by your company and the legal team provided for me. To also turnaround my situation making it a positive outcome, I could not have chosen a better firm to represent me."

Marvyn Smith

"Great Source of Support"

"You have essentially achieved what we had set out to do. Thank you for all of your assistance in this matter. Throughout this ordeal, you have been a great source of support."

Mary Anne Poutanen

"We shall, no doubt, be engaging you again soon"

"The matter was concluded very successfully and I’d like to thank John and Wilson again for their helpful and highly professional work earlier this year."

Alex Bailey

"Fast and Reliable"

"Fast and reliable notary service for notarisation/legalisation of College reports for foreign office and embassies."

Student Services Department

"Above Expectations"

"May I take this opportunity to give you and your firm a big thanks for the services I received through Mr John Spyrou, which is above all our expectations."

Halim Salama

"Excellent legal advice"

"Many thanks for your enormous help in settling this unpleasant matter. As a father of 4 young children at a private school in South London I was horrified to learn that another parent (a mother) at the school had made highly-insulting and defamatory comments about me and my children on Facebook, all due to what my 6-year old daughter had said at school to her 9-year old son. Whilst my little daughter should not have called him names, for which she was reprimanded and also she apologised, the mother's "Facebook attack" on me personally and also on my 4 little children was abhorrent and totally out of proportion, and was posted for her 300 "Facebook friends" to see which included a significant number of other parents at the school. Pinder Reaux were able to give me excellent legal advice such that, whilst the matter did not need to go to court, it helped me to a satisfactory outcome which involved a full apology by the other parent on Facebook and also an emailed apology to me copied to numerous parents at the school.

Thanks you once again,"

Rob

"Delighted!"

"Dear Alex and Rupinder

I have a sore head today, I was so happy with yesterday’s result, I celebrated with my friends.

Just want to pass on my huge thanks for your total success for my case. You stuck with it, you didn`t trouble me with issues that you didn't need to, you pushed them into the corner I wanted them in and we won! The result was better than I expected, I am ecstatic!

Please pass my thanks and delight on to Richard, who didn`t back down at all.

Top team there!

My very best wishes from a very happy customer!"

Jo

"They answered my concerns in a way which I was able to easily understand."

" searched the internet for a solicitors to cater our queries and I was surprised to find out that they are providing the service which I am looking for.
The receptionist who received my call and connected to the right person, has a good manner and very polite.

And as for the team who were handling the case, they answered my concerns with very detailed information and in a way which I was able to easily understand."

Ferdinand Cordero

"You were always there to answer any questions"

"I just wanted to say thanks for the help you have given me. You were always there to answer any questions I bombarded you with on the phone and on email. I will be sure to recommend you"

Christopher Sleet

"Felt very relieved with the outcome."

"My interest in your firm was significantly strengthened after visiting with yourself and felt very relieved with the outcome."

Jermain Smith

"Rupinder Bains’ advice seemed excellent and practical."

"Mrs Bains’ advice seemed excellent and practical. The solicitors I had been using (highly respected Nottingham family law firm) were of the opinion that it was pointless challenging a factually incorrect (and demonstrably so) Sect 7 report. Mrs Bains’ advice differed and as a result I filed a statement outlining the errors. Still don’t know whether this helped or hindered my case but am glad the errors are ‘on record
Clear and no-nonsense approach

I was satisfied with the clear and no-nonsense approach, and generosity with time and effort. I was pleasantly surprised and will be happy to recommend your company to friends and family"

Ian Willett

"The advice was direct and for my benefit"

"A refreshing and frank meeting, the advice was direct and for my benefit. Thank you very much we shall be using you in the future."

Rhonda Kneller

"I felt your advice to me was good"

"Like all solicitors, you are expensive. In the past I could have afforded your services but having fallen on hard times, it is not possible. It is a shame because I felt your advice to me was good and you would be able to help me. C’est la vie"

Paul Phelan

"I believe the information helped me to save money"

"I was surprised that your colleague informed me that you could accept my case and take my money, but I would be no further forward and I had little if no chance to win my case. I was told to try and get the case finished as soon as possible and I was given some invaluable advice, I used the advice and although I lost my case….I believe the information helped me to save money in the long run. So I would and will use your firm in the future and would and have already told many of my friends and work colleagues about you."

Mark Colbourne

"Excellent service – on both occassions."

"I was pleasantly surprised with the value I received. Excellent service – on both occasions. I will be happy to recommend you to my friends and family."

Barbara Anne

"Swiftly executed"

"I was very happy with the service provided, professional and swiftly executed. Thank you"

Elizabeth Jonas

"The frank advice we received helped to reassure us"

"At our initial meeting, we were pleasantly surprised to meet with two of your solicitors and we liked their friendly manner. The frank advice we received helped to reassure us that we were not in the wrong, and that, if any further action was required, it would be dealt with appropriately. Thank you for your advice and support."

R.A.S

"Care more about their clients rather than own pockets"

"Once again thank you for all your advice. I could not stop raving about you to my partner as it is not often that you come across a solicitor who care more about their clients rather than their own pockets so thank you again."

Suresh Shan

"It’s handy being able to get advice by phone rather than an appointment face to face"

"Whilst I had a good idea of my legal position already, I needed to check for sure.
You gave me total reassurance and confidence. I had booked an hour but had an in depth answer within half an hour.

It’s handy being able to get advice by phone rather than an appointment face to face. Other solicitors seemed more interested in their fee than my inquiry"

"A triumphant result"

"Huge thank you to Rupinder, John and our man on the day, Peter for a triumphant result today! Thank you all."

Nicola Grace

"You do what it says on the box!"

"I am so pleased that I instructed you, you provided clarity, you communicated with me at all times and …You do what it says on the box!!!"

Martin

"You Are The Best!"

"I would like to sincerely thank you for all of your time and work in handling my case. I really cannot thank you enough for handling matters on my behalf so swiftly and accurately.

It really was such a weight off my mind to know you were there negotiating on my behalf. Should I need anything further in the future, I will be sure to be in touch again and will obviously recommend you should anyone ask me for an excellent solicitor! You are the best!"

Caroline Bradley

"You Are The Best!"

"The service I received has been outstanding and the fact that I found this company online just when I was experiencing one of the most challenging times in my life was by sheer luck.

It is exactly what it says on the tin — honest, direct, straight forward and very strategic. The results they achieved for me were outstanding and I will be eternally grateful to the people who handled my case and in particular to John and Peter."

Cirillo Ragasa

"We are as delighted as many of your other entrepreneurial clients to give you this testimonial. Many thanks."

"Alternative Solutions has worked closely with Rupinder and John on a number of occasions and have always found them to be incredibly professional and conscientious at all times with the very best interests of their clients of paramount importance.
We have worked with a lot of solicitors and have found this firm completely different in that staff there are always friendly and approachable and that they try to seek solutions where other solicitors may have felt they had reached the end of the road in an investigation.

I would not hesitate to recommend them to any potential clients"

Gina Negus

"I Would Have No Hesitation in Recommending This Firm"

"I would like to take this opportunity to thank you for your hard work and professionalism.
The standard of your work and the support was most impressive especially guiding us through new legislative territory regarding a personnel issue.

I would have no hesitation in recommending this firm and you have my assurance that we will, use your company for future support and advice.

I wish you every success.

Many thanks."

Caroline Theodorou

"I Can Think Of No Other Lawyer I Would Rather Have On My Side"

"One thing my solicitor was most concerned about was whether or not I needed a lawyer or whether with a little guidance, it was a case I could resolve to my satisfaction without paying him a fee!
That was a refreshing change in any business, especially in these economic times.

To have a lawyer (or any service provider) to be more concerned about helping resolve my issue than his fee, was almost unbelievable.

If you are looking for a knowledgeable, ethical and intelligent lawyer whose focus is you and your situation, that is more concerned with helping than he is getting paid, I can think of no other lawyer I would rather have on my side."

Simon Bradbury

"You have really made such a difference"

"Thank you very much for your intervention, sorry I was so anxious. You have really made such a difference to this situation.
Regards,"

Sharon Russell

"I was extremely worried that in a divorce case money would just be swallowed but it was strategically spent as promised in a worthwhile to the point way with no wastage."

"In difficult circumstances and in an unknown territory to me I found all your staff reassuring, highly competent and efficient.
I was extremely worried that in a divorce case money would just be swallowed but it was strategically spent as promised in a worthwhile to the point way with no wastage.

I have achieved exactly the result that I wished for thanks to you all. I personally highly recommend your firm.

It is also worth noting that I was never going to be one of your more lucrative customers but that made absolutely no difference to the service and expertise I received. So thanks."

Debbie Springham

"I am glad I made that one phone call to you"

"I want to thank you for bringing my ancillary relief matter to a close.
I felt instant confidence in you, because, unlike my previous lawyer, you took the time to listen to me and then acted to minimise my greatest concerns. Stephen’s spreadsheet was a stroke of genius.
I am glad I made that one phone call to you and I will actively recommend you to anyone who is looking for a decent divorce lawyer.

Thanks again"

Dr Krys Williams

"Keeping me positively focussed made proceedings much easier to manage and deal with"

"I want to thank everyone at the firm that I have engaged with during these past 13 months, for ALL the professional and emotional support and advice given to me throughout.
You have all played such a significant part in keeping me positively focussed that made proceedings much easier to manage and deal with.

Whilst divorce is never easy at the best of times and mine certainly did not fall into that category, so many positives have come out of it including re-discovering myself again but even more importantly I truly feel I have made some great and hopefully long-lasting friendships with yourself which I don’t believe happens that often.

I look forward to nurturing this friendship."

"A massive differentiator."

"I will never underestimate the value of your responsiveness and kind words of support during this time.
I have had stressful jobs but nothing has prepared me for the stress of divorce, nothing.

You have really helped me over the last year, I hope that that part of your service never changes, it is a massive differentiator."

"A very very good start to a very happy year…."

"I have just received a package by courier and just wanted to say thank you very much for the chocolates – a nice surprise and very much appreciated.
I will have to limit to one or two a day as my clothes are already feeling slightly smaller than there were.

My sincere thanks for your patience and support through my divorce which as it turned out to be a very very good start to a very happy year.

Many thanks again – wishing you all the very best. With thanks,"

Tara

"When I felt like I was pulling my hair out, you always made me realise we could sort it out!"

"I really do appreciate everything you did throughout the process with the divorce. Everything I said below is true, you really do make each client feel like they are the only client on your books.
It was a long battle and when I felt like I was pulling my hair out, you always made me realise we could sort it out! You have been professional, helpful and understanding at all times.

Thanks once again and I would definitely use you again in the future for any legal requirements I had.

I will recommend your firm to friends and family in the future as a company who makes each client feel like they are the only client."

Jane Phillips, PA to Tony Wright

"I am very pleased"

"You explained my options to me at what was a very difficult time for me and you put me at great ease.
I am very pleased to thank you and hope that you long continue your good work as solicitors.

Thank you again and best wishes."

Mrs L Williams

"I would recommend your company to all right minded people who are new to divorce and are maybe thus scared or unsure."

"I found the solicitor I spoke to excellent because she listened FIRST!!.
She appeared to have time for me which i was not expecting from a solicitor…. Her advice was great and she did not scare me into any action which invloved giving money to her firm.

She came across as pro marriage with a divorce as a last resort which I believe is the right approach. She was very professional and friendly.

I would recommend your company to all right minded people who are new the divorce and are maybe thus scared or unsure.

Many many thanks"

"It really has been great to deal with Pinder Reaux"

"Thank you Jason and Rupinder so much for your time and knowledge on this case, it really has been great to deal with Pinder Reaux and we would not hesitate to contact you in the future, should we ever require your services again – business or personal."

Sam & Eddie

"Just few words to express how much grateful I feel."

"Mr Spyrou and his team have been to me all (and more) you would expect from an ideal solicitor: understanding, professional, supportive and, above all, incredibly efficient.

I really felt in good hands right from the first meeting we had.

Indeed, outstanding service that I would not hesitate to recommend to anybody in the need of winning lawyers on their side.

I will be forever indebted.

Thank you again."

Dr. G. Bozzetti

"It really has been great to deal with Pinder Reaux"

"Thanks to all at Pinder Reaux, in particular John Spyrou, who really explained the issues, and simplified them to show me that there really was a way out. Their clear understanding paved the way for my matter to be satisfied to my satisfaction."

John Swann

"Concluded with judgement in our favour!"

"The Board is grateful to Pinder Reaux for representing us, in an unusual but successful action for Passing Off. It was a long drawn out affair but concluded with judgement in our favour. Throughout we were sustained by the competent advice and energy of our solicitor John Spyrou and we are most grateful to him and the firm."

"John gave us hope during a very stressful time."

"From the moment John picked up our case he gave us hope during a very stressful time. Over a period of three months, John worked with us every step of the way providing reassurance, empathy, drive and energy to our case. John and his team, in particular, Olivia, not only successfully delivered for us but treated us with kindness and became like friends to us. We could not recommend them highly enough. Thank you so much for everything."

Angela Kimberley (Business and Human Resources Specialist)

"Pinder Reaux took away the stress"

"We became involved with Pinder Reaux when we needed help in seeking to exit from our timeshare contract.  We had a large maintenance bill outstanding which we were struggling to pay. 


We were obviously very nervous and apprehensive in our initial dealings with Pinder Reaux but we soon came to realise that we were dealing with a very genuine firm and found the whole team very approachable, especially John Spyrou.


We are happy to say, with the firm’s expertise, we are now out of our timeshare contract, paying a tiny fraction of what we allegedly owed.  It is such a relief for us to be finally free of worry about this and we thank Pinder Reaux for helping us to achieve these aims. "

Mr and Mrs H.

"Their experience and guidance helped us to our successful outcome"

"Following the successful conclusion of our case against a large financial organisation, we would like to thank the staff of Pinder Reaux for their efforts during this process.

Special mention must be made of Lucy Harvard, who kept the whole procedure moving forward over a considerable period of time, and James Harris whose perseverance and technical knowledge were a large part of our successful result. Our dealings with both were handled in a totally professional and friendly manner making the whole process relativelypain free to us.

We would also like to thank John Spyrou for his oversight in our case. Again his experience and guidance helped us to our successful outcome.We would not hesitate to recommend Pinder Reaux based upon our experiences.

Thank you"

A & B Heslop